Privacy Notice

Last Updated: July 06, 2026

Prior Versions of the Privacy Notice are Available Here

This Privacy Notice explains how LMDxps Inc. (“LMDxps”) collects, uses, discloses, and otherwise processes personal data in connection with any specific product, service, or application that references or links to this Privacy Notice.

This Privacy Notice does not address our privacy practices relating to LMDxps job applicants, employees and other employment-related individuals, nor data that is not subject to applicable data protection laws (such as deidentified or publicly available information in certain jurisdictions). This Privacy Notice is also not a contract and does not create any legal rights or obligations not otherwise provided by law.

Our Role in Processing Personal Data

Data protection laws sometimes differentiate between “controllers” and “processors” of personal data. A “controller” determines the purposes and means (the why and how) of processing personal data. A “processor,” which is sometimes referred to as a “service provider,” processes personal data on behalf of a controller subject to the controller’s instructions.

This Privacy Notice describes our privacy practices where we are acting as the controller of personal data. However, this Privacy Notice does not cover or address how our customers may process personal data when they use our services, or how we may process personal data on their behalf in accordance with their instructions where we are acting as their processor. As a result, we recommend referring to the privacy notice of the customer with which you have a relationship for information on how they engage processors, like us, to process personal data on their behalf. In addition, we are generally not permitted to respond to individual requests relating to personal data we process on behalf of our customers, so we recommend directing any requests to the relevant customer.

Our Collection and Use of Personal Data

The categories of personal data we collect depend on how you interact with us and our services. For example, you may provide us your personal data directly when you sign up for our mailing list, register for an account or otherwise contact us or interact with us.

We also collect personal data automatically when you interact with our websites and other services and may also collect personal data from other sources and third parties.

Personal Data Provided by Individuals

We collect the following categories of personal data individuals provide us:

Contact Information, including first and last name, phone number, email address, mailing address, and communication preferences. We use this information primarily to fulfill your request or transaction, to communicate with you directly, and to send you marketing communications in accordance with your preferences.

Professional Information, including job title, company name, company type, company description, professional background and certifications, professional insurance coverage and the nature of your relationship with us. We use this information primarily to fulfill your request or transaction, to determine how we communicate with you, to administer your account, to provide you with our services, and for customer support purposes.

Account Information, including account type, first and last name, email address, phone number, account credentials or one-time passcodes, account-related milestones and achievements and the products or services you are interested in, purchased, or have otherwise used. We use this information primarily to administer your account, provide you with our products and services, communicate with you regarding your account and your use of our products and services, and for customer support purposes.

- Customer Content, including any files, documents, audio, videos, images, data, or communications you choose to input, upload, or transmit to our products and services. We use this content primarily to provide you with our products and services, to facilitate your requests, and to improve our products and services.
- Payment Information, including payment card information, billing address, and other financial information (such as, routing and account number). Please note that we use third-party payment providers to process payments made to us. We do not retain any personally identifiable financial information, such as payment card number, you provide these third-party payment providers in connection with payments. Rather, all such information is provided directly by you to our third-party payment providers. The payment provider’s use of your personal data is governed by their privacy notice.
- Event, Contest, Promotion, and Survey Information, including information provided when you sign up for an event, enter a contest or promotion, complete a survey or submit a testimonial. We use this information primarily to administer and facilitate our products and services, respond to your submission, communicate with you, conduct market research, inform our marketing and advertising activities, improve and grow our business, and facilitate the related event, content, promotion, or survey.

Feedback and Support Information, including the contents of custom messages sent through the forms, chat platforms, email addresses, or other contact information we make available to customers, as well as recordings of calls with us, where permitted by law. We use this information primarily to investigate and respond to your inquiries, to communicate with you via online chat, email, phone, text message or social media, and to improve our products and services.

SMS and Mobile Communication — No Marketing Sharing

No mobile information, including SMS opt-in data and consent, will be shared with third parties or affiliates for marketing or promotional purposes. This applies to all mobile phone numbers and associated consent data collected through our services. Opt-in to receive SMS or other mobile communications from LMDxps constitutes consent for LMDxps communications only and will not be sold or transferred to third parties for their own marketing purposes.

We may use your mobile phone number to send service-related messages such as account verification, delivery confirmations, and platform notifications. You may opt out of promotional text messages at any time by replying STOP.

Identity Verification — Third-Party Verification Systems

If you choose to verify your identity through our platform (for example, to access certain features or establish contractor eligibility), you may be directed to share your information directly with a third-party identity verification provider. In this case:

You are the party sharing your information with the verification provider — LMDxps does not transmit or share your personal data to these systems on your behalf.

Your use of a third-party verification service is voluntary and subject to that provider’s own privacy notice and terms.

LMDxps does not receive, store, or have access to any biometric or government-issued identification data collected by the verification provider unless you separately and explicitly provide it to us.

Verification is optional. Declining to verify may limit access to certain platform features, but will not otherwise affect your use of LMDxps services.

Note: LMDxps currently utilizes Twilio-powered communication infrastructure. Twilio’s data practices in connection with message delivery are governed by Twilio’s Privacy Policy. LMDxps does not share customer data with Twilio for marketing purposes; Twilio’s access is limited to message delivery functions.

Personal Data Automatically Collected

We, and our third-party partners, automatically collect information you provide to us and information about how you access and use our products and services when you engage with us. We typically collect this information through a variety of automatic data collection technologies, including cookies or small data files stored on an individual’s computer and other related technologies such as web beacons, pixels, embedded scripts, mobile SDKs, location-identifying technologies, and logging technologies. Information we collect automatically about you may be combined with other personal data we collect directly from you or receive from other sources.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We, and our third-party partners, use automatic data collection technologies to automatically collect the following data when you use our services or otherwise engage with us:

Information About Your Device and Network, including the device type, manufacturer, and model, operating system, IP address, browser type, Internet service provider, and unique identifiers associated with you, your device, or your network.

Information About the Way Individuals Use Our Services and Interact With Us, including the site from which you came, the site to which you are going when you leave our services, how frequently you access our services, whether you open emails or click the links contained in emails, whether you access our services from multiple devices, and other browsing behavior and actions you take on our services.

Information About Your Location, including general geographic location that we or our third-party providers may derive from your IP address.

Personal Data from Other Sources and Third Parties

We may receive the same categories of personal data as described above from the following sources and other parties:

Single Sign-On: We may provide you the ability to log in to our services through certain third-party accounts you maintain. When you use these single sign-on protocols to access our services, we do not receive your login credentials for the relevant third-party service.

Mobile Sign-On: We may provide you the ability to log in to our mobile applications or authenticate yourself using facial, fingerprint, or other biometric recognition technology available through your mobile device. We do not store or have access to this biometric information.

Employers: If you interact with our services in connection with your employment, we may obtain personal data about you from your employer or another company for which you work.

Social Media: When you interact with our services through other social media networks, we may receive some information that you permit the social network to share with third parties.

Advertisers, Influencers, and Publishers: Advertisers, influencers, and publishers may share personal data with us in connection with our advertising efforts.

Business Partners: We may receive your information from our business partners, such as companies that offer their products and/or services as a part of or in connection with our services.

Service Providers: Our service providers that perform services on our behalf, such as analytics and certain marketing providers, collect personal data and often share some or all of this information with us.

Other Sources: We may also collect personal data about you from other sources, including through transactions such as mergers and acquisitions.

Inferences: We may generate inferences or predictions about you and your interests and preferences based on the other personal data we collect and the interactions we have with you.

Additional Uses of Personal Data

In addition to the primary purposes for using personal data described above, we may also use personal data we collect to:

Fulfill or meet the reason the information was provided, such as to fulfill our contractual obligations, to facilitate payment for our products and services, or to deliver the services requested;

Manage our organization and its day-to-day operations;

Communicate with you, including via email, text message, chat, social media and/or telephone calls;

Facilitate the relationship we have with you and, where applicable, the company you represent;

Create and maintain accounts for our users;

Verify your identity and entitlement to our products and services;

Market our products and services to you, including through email, phone, text message, push notification, and social media;

Administer, improve, and personalize our products and services;

Develop, operate, improve, maintain, protect, and provide the features and functionality of our products and services;

Identify and analyze how you use our products and services;

Conduct research and analytics on our user base and our products and services;

Test, enhance, update, and monitor the products and services, or diagnose or fix technology problems;

Help maintain and enhance the safety, security, and integrity of our property, products, services, technology, assets, and business;

Defend, protect, or enforce our rights or applicable contracts and agreements;

Detect, prevent, investigate, or provide notice of security incidents or other malicious, deceptive, fraudulent, or illegal activity;

Facilitate business transactions and reorganizations impacting the structure of our business;

Comply with contractual and legal obligations and requirements;

Fulfill any other purpose for which you provide your personal data, or for which you have otherwise consented.

Our Disclosure of Personal Data

We disclose or otherwise make available personal data in the following ways:

To Your Employer: If you interact with our services in connection with your employment, we may disclose personal data to your employer or another company for which you work.

To Other Customers and the General Public: We make available personal data designed for sharing through our services with certain or all other LMDxps customers, or the general public, based on the applicable privacy settings and intended recipients.

To Marketing Providers: We coordinate and share personal data with our marketing providers in order to advertise and communicate with you about the products and services we make available.

To Ad Networks and Advertising Partners: We work with third-party ad networks and advertising partners to deliver advertising and personalized content on our services, on other websites and services, and across other devices.

To Service Providers: We engage other third parties to perform certain services on our behalf in connection with the uses of personal data described in the sections above.

To Other Businesses as Needed to Provide Services: We may share personal data with third parties you engage with through our services or as needed to fulfill a request or transaction including, for example, payment processing services.

In Connection with a Business Transaction or Reorganization: We may take part in or be involved with a business transaction or reorganization, such as a merger, acquisition, joint venture, or financing or sale of company assets.
To Facilitate Legal Obligations and Rights: We may disclose personal data to third parties, such as legal advisors and law enforcement, in connection with the establishment, exercise, or defense of legal claims; to comply with laws or to respond to lawful requests and legal process; to protect our rights and property; to detect, suppress, or prevent fraud; to protect the health and safety of us, our customers, or any person; or as otherwise required by applicable law.
With Your Consent or Direction: We may disclose your personal data to certain other third parties or publicly with your consent or direction.

Our Disclosure of Personal Data

We disclose or otherwise make available personal data in the following ways:

To Your Employer: If you interact with our services in connection with your employment, we may disclose personal data to your employer or another company for which you work.

To Other Customers and the General Public: We make available personal data designed for sharing through our services with certain or all other LMDxps customers, or the general public, based on the applicable privacy settings and intended recipients.

To Marketing Providers: We coordinate and share personal data with our marketing providers in order to advertise and communicate with you about the products and services we make available.

To Ad Networks and Advertising Partners: We work with third-party ad networks and advertising partners to deliver advertising and personalized content on our services, on other websites and services, and across other devices.

To Service Providers: We engage other third parties to perform certain services on our behalf in connection with the uses of personal data described in the sections above.

To Other Businesses as Needed to Provide Services: We may share personal data with third parties you engage with through our services or as needed to fulfill a request or transaction including, for example, payment processing services.

In Connection with a Business Transaction or Reorganization: We may take part in or be involved with a business transaction or reorganization, such as a merger, acquisition, joint venture, or financing or sale of company assets.

To Facilitate Legal Obligations and Rights: We may disclose personal data to third parties, such as legal advisors and law enforcement:

- in connection with the establishment, exercise, or defense of legal claims;
- to comply with laws or to respond to lawful requests and legal process;
- to protect our rights and property and the rights and property of our agents, customers, and others, including to enforce our agreements, policies, and terms of use;
- to detect, suppress, or prevent fraud;
- to reduce credit risk and collect debts owed to us;
- to protect the health and safety of us, our customers, or any person; or
- as otherwise required by applicable law.

With Your Consent or Direction: We may disclose your personal data to certain other third parties or publicly with your consent or direction.

Your Privacy Choices

Communication Preferences

Email Communication Preferences: You can stop receiving promotional email communications from us by clicking on the “unsubscribe” link provided in any of our email communications. Please note you cannot opt-out of service-related email communications (such as, account verification, transaction confirmation, or service update emails).

Phone Communication Preferences: You can stop receiving promotional phone communications from us by informing the caller you no longer wish to receive promotional phone calls from us, following the instructions provided on the call for opting out of promotional phone calls (where available), or replying STOP to any one of our promotional text messages. Please note we may need to continue to communicate with you via phone for certain service-related messages (such as, sending a verification code to your phone via call or text for purposes of verifying the authenticity of a log-in attempt).

Push Notification Preferences: You can stop receiving push notifications from us by changing your preferences in your device’s notification settings menu or in the applicable service-specific application. Please note we do not have any control over your device’s notifications settings and are not responsible if they do not function as intended.

Withdrawing Your Consent

Where we have your consent for the processing of your personal data, you may withdraw your consent by following the instructions provided when your consent was requested or by contacting us as set forth in the Contact Us section below.

Targeted Advertising Preferences

We engage third parties to help us facilitate targeted advertising. The data used for this purpose is primarily collected through automatic data collection technologies including cookies, web beacons, pixels, embedded scripts, mobile SDKs, and logging technologies. You may opt out through:

Device-specific opt-out programs (e.g., Apple App Tracking Transparency, Android opt-out of ads personalization).

Modifying or Deleting Your Personal Data

If you have any questions about reviewing, modifying, or deleting your personal data, you can contact us as set forth in the Contact Us section below. We may not be able to modify or delete your personal data in all circumstances.

Partner-Specific Preferences

Certain of our third-party providers and partners offer additional ways that you may exercise control over your personal data, or automatically impose limitations on the way we can use personal data in connection with the services they provide:

Device-Specific / Platform-Specific Preferences: The device and/or platform you use to interact with us (such as your mobile device or social media provider), may provide you additional choices with regard to the data you choose to share with us. For example, many mobile devices allow you to change your device permissions to prevent our products and services from accessing certain types of information from your device (such as your contact lists or precise geolocation data), and many social media platforms allow you to change your platform permissions to prevent integrated products and services from accessing certain types of information connected with your profile. Please refer to your device or platform provider’s user guides for additional information about implementing any available platform-specific targeted advertising opt-outs.

Children’s Personal Data

Our services are not directed to, and we do not intend to, or knowingly, collect or solicit personal data from children under the age of 13. If an individual is under the age of 13, they should not use our services or otherwise provide us with any personal data either directly or by other means. If a child under the age of 13 has provided personal data to us, we encourage the child’s parent or guardian to contact us to request that we remove the personal data from our systems. If we learn that any personal data we collect has been provided by a child under the age of 13, we will promptly delete that personal data.

Security of Personal Data

We have implemented reasonable physical, technical, and organizational safeguards that are designed to protect your personal data. In addition, we take steps designed to ensure any third party with whom we share personal data provides a similar level of protection. However, despite these controls, we cannot completely ensure or warrant the security of your personal data.

Third-Party Websites and Services

Our websites and other services may include links to or redirect you to third-party websites, plug-ins, applications, or other services, including social media services where you may connect with us. This Privacy Notice does not apply to any personal data practices of these third-party websites, plug-ins, applications, or other services. To learn about these third parties’ personal data practices, please visit their respective privacy notices.

Updates to This Privacy Notice

We may update this Privacy Notice from time to time. When we make changes to this Privacy Notice, we will change the date at the beginning of this Privacy Notice. If we make material changes to this Privacy Notice, we will notify individuals by email to their registered email address, by prominent posting on this website or our other platforms, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided.

Contact Us

If you have any questions or requests in connection with this Privacy Notice or other privacy-related matters, please contact us at: info@lmdxps.com.

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